We want you to be happy with your purchase from Learn To Play Toys. You may exchange or return most merchandise for a full refund, minus any shipping charges, based on the original form of payment, within 21 days after date of purchase.
Please contact Learn To Play Toys via our Contact Us page or fill out the return form on our Product Return page to recieve a Return Merchandise Authorization number and to ensure that it is not a final sale item. You must write this number on the outside of the box in order for your return to be accepted. After 21 days, all sales are final. Unfortunately, we do not provide refunds/credits for shipping/handling charges for returned merchandise.
Learn To Play Toys asks that merchandise be returned in its original condition meaning that the merchandise is unworn, unused, unwashed, and in original packaging and that you include a copy of the invoice or packing slip with your reason for return.
Items returned without a return authorization number, past 21 days, or not in original condition will be returned to customer at the customer's expense.
We are not responsible for shrinkage or bleeding as a result of washing your item(s).
Unfortunately we are not able to return or exchange the following items:
Shipping charges incurred for exchanges will be billed to customer who placed the original order unless otherwise specified. Credits to credit cards take approximately two weeks to process from the time the return is received and processed.
Canceled or modified orders must be done as soon as possible. Call or email your request, we will do everything we can to assist you. If the order has been shipped we will not be able to cancel or modify the order, it would then be the customer's responsibility to send the package back to Learn To Play Toys and the original return/ exchange policy will be applied.
Exchanged items along with orders that use a store credit are not eligible for free shipping.
PLEASE NOTE: All Final Sale merchandise is Final Sale, NO RETURNS, NO EXCHANGES.